trex warranty issues
2. We build using Trex composite decking regularly because it’s known for it’s gorgeous style and long lifespan. Especially prevalent on older and uncapped composited decking, mold shows up quickly and is more difficult to eradicate than you’d expect. Trex offers the best warranty coverage in the industry so you can rest assured that your investment is well protected. Gross margin, net income, diluted earnings per share, EBITDA and EBITDA margin were adjusted to exclude a provision of $6.5 million to the Trex Residential warranty reserve related to the legacy surface flaking issue that affected a portion of the products produced at the Nevada plant prior to 2007. The product fades, warps, holds water, molds terrible, and now it’s literally falling apart! Such risks and uncertainties include, but are not limited to: the extent of market acceptance of the Company’s current and newly developed products; the costs associated with the development and launch of new products and the market acceptance of such new products; the sensitivity of the Company’s business to general economic conditions; the impact of seasonal and weather-related demand fluctuations on inventory levels in the distribution channel and sales of the Company’s products; the availability and cost of third-party transportation services for the Company’s products; the Company’s ability to obtain raw materials at acceptable prices; the Company’s ability to maintain product quality and product performance at an acceptable cost; the level of expenses associated with product replacement and consumer relations expenses related to product quality; the highly competitive markets in which the Company operates; cyber-attacks, security breaches or other security vulnerabilities; the impact of upcoming data privacy laws and the General Data Protection Regulation and the related actual or potential costs and consequences; material adverse impacts from global public health pandemics, including the strain of coronavirus known as COVID-19; and material adverse impacts related to labor shortages or increases in labor costs. Deck board spacers are also available. Some Trex decking will have problems and others of the same type will not. Please contact www.hbsslaw.com Also, for the flaking and warping issues, Trex acknowledged there was an issue. However, after installation, I realized that it is more difficult to remove dirt footprints off the Trex decking than off of regular wood decks. Excessive fading is covered under the Trex warranty. A simple garden hose with a lower pressure fitting, coupled with detergent and a mop for tough spots, is your best bet for cleaning Trex deck. This is causing drainage problems and staining of the pieces is becoming very difficult to clean. Get Notified About New Articles, GREAT DEALS on Home Goods, Videos & Product Reviews. Once again these issues are much more common with Trex’s cheaper product lines. Absolutely free, once your Trek Bicycle is registered, Trek Bicycle Corporation provides each original retail purchaser of a Trek bicycle an amazing warranty against defects in materials and workmanship. warranty. We have a large deck, and replacing only the bad boards isn’t an option since there is so much damage and fading the new boards will look like a completely different product. Never use a marker unless your completely cutting off the mark. you’re installation and use of the system or any of its components indicates that you agree to be bound by these terms. ET. Rinse area with water. Yes ‐‐‐> For old style dimmer you have clip on connections. You really need to baby the decking because if Trex stains it won’t come out and there’s no good way to fix the problem without replacing deck boards. Blackening like this happens more in dark areas that don’t get much sun. Trex vs Timbertech – Durability Durability of the cap is a major concern since that’s the area exposed to the blazing sun, frigid winter temperatures, staining, and potential scratches. I have scrubbed on knees, power washed the deck three times and followed the customer service step by step instructions with no success. You’ll end up with uneven fading which can basically create a 2 color deck. Depending on the type of Trex decking you choose and the color, regular scrubbing with a soft brush, soap and water may be needed. Staining is an option with Trex but only certain types will work. Gross margin increased 40 basis points to 40.9%. But should you need warranty claim information, see the link below for how to contact us with your concerns. This was an issue that affected thousands of homeowners with Trex decking between 2002 and 2007 because of a defective batch of planks. Excessive bounce could become a problem in the future. Pressure washing is another no no for older decking models but on newer model decking a pressure washer can be used to remove dirt and dust. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. This problem lasted all summer. Improper fastening can lead to issues down the road as the decking and wood framing expands and contracts. Perform regular cleanings. Here’s a gallery of beautiful decks to remind you exactly why you wanted that Trex deck in the first place. VERY unhappy with this product! Trex Company, Inc. Trex Decking is Flaking. Stocked in more than 5,500 retail locations worldwide, Trex outdoor living products offer a wide range of style options with fewer ongoing maintenance requirements than wood, as well as a truly environmentally responsible choice. Third Quarter 2020 Conference Call and Webcast Information. Net income for the 2020 third quarter was $43 million, or $0.37 per diluted share, representing increases of 2% and 3%, respectively, from net income of $42 million, or $0.36 per diluted share, in the 2019 third quarter. Trex has a hard time denying the warranty if your contractor follows the proper procedures. Since Trex decking is warranted for 25 years, I filed a warranty claim only to find out the quality problem I experienced was systemic and subject to a Class Action suit against Trex. Apply a small amount with a soft cloth and rub. In 1996 Trex launched its line of composite decking products to rave reviews and revolutionized the decking industry. Trex truly is a fantastic decking product. Decomposed first generation Trex decking. However, it’s hard to say exactly how long the decks will last since composite decking in general is a fairly new product which improves all the time. I used a product recommended by the deck supplier and mold reappeared within 2 weeks. I would NEVER ever recommend this brand. To participate on the day of the call, dial 1-844-792-3734, or internationally 1-412-317-5126, approximately ten minutes before the call and tell the operator you wish to join the Trex Company Conference Call. Smaller is nicer but too small can be a problem. Every material in the construction trade can have a bad manufacturing run. Deck boards are thin so they can’t safely span longer distances than 16″. WINCHESTER , Va.--(BUSINESS WIRE)--Nov. 2, 2020-- Need further information on Trex’s extensive product portfolio? “Based on current visibility, we expect 2021 to deliver another year of strong double-digit sales growth. Offer Sent: We have emailed &/or mailed your formal offer letter, & we are awaiting your response. In fact, Trex is so confident in the stain resietance of their products they back their entire decking portfolio with a 25 – year Limited Fade & Stain Warranty. How To Soundproof A Bathroom | Top Builder Tips. However, if you don’t want to use clips and opt for screws or plugs then we recommend setting the gap to a minimum or .25″ which is what Trex recommends. “We installed Trex back in 2006-2008 not sure of exact date. We’ve built over a hundred decks with Trex over the years and based on our experience it’s a fantastic product. It’s not wood, so it shouldn’t be expanding and contracting due to temperature changes, right? Every new Trek bicycle comes with the industry's best warranty and loyalty program: Trek Care. Skimp on any of these 3 issues and you could have problems down the road. So, what are the biggest problems with Trex decking, and what can you do about them? It started literally shredding and falling apart. ****. Net sales for the nine months of 2020 were $653 million, 12% above the $581 million reported for the comparable period in 2019. Common stock, $0.01 par value, 180,000,000 shares authorized; 140,563,175 and According to Trex, all newer products being sold today are designed to resist fading and are backed by a 25 – year Limited Fade & Stain Warranty that guarantees products will not fade in color from light and weathering exposure by more than 5 Delta E (CIE) units – a margin of difference that would be hardly noticeable to the human eye. Q. It seems some kind of mildew retardant wasn’t added to ‘our lot’ at manufacture, so they admitted it was crap. Trex Overview. EBITDA increased 5% to $61.5 million and EBITDA margin was 26.6%. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. A live webcast of the conference call will be available in the Investor Relations section of the Trex Company website at 3Q20 Earnings Webcast. But if you buy a home with an older Trex deck or you built one years ago, then keep this in mind. While great for driveways, wooden decks and siding, 1500 psi pressure washers will damage older decking, possibly voiding your warranty. On their own website and in their own literature they state decking will fade and even give guidelines in their warranty regarding how much fading should occur and how much would be covered. Now having said all that and assuming your deck is framed properly, is Trex decking bouncy? It makes a big difference. We were not told this in 2015. December 31, 2019, respectively, View source version on businesswire.com: https://www.businesswire.com/news/home/20201102005862/en/, Dennis C. SchemmVice President and CFO During the 2020 third quarter, the Company recognized a charge of $6.5 million to the Trex Residential warranty reserve related to the legacy surface flaking issue that affected a portion of the products manufactured at the Nevada plant prior to 2007. Are you kidding? Net income was $137 million, or $1.18 per adjusted diluted share, up 26% and 27%, respectively, and EBITDA increased 28% to $194 million and EBITDA margin increased 360 basis points to 29.8%. Review: All necessary documentation has been received & your claim is being reviewed by your consumer loyalty advocate. The Problems With Composite Decking. The deck boards look exactly the same, but don’t always perform the same when in the field. This is where Trex hidden deck fasteners come into play. Trex refuses to stand by its warranty and will find any excuse possible to not replace their product. Setting the gaps for your deck boards is a tricky issue. I should splice deck boards to comport to their minimized square footage solution? Even though acknowledging that there would not be enough boards to replace the defective ones. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. Black spots and streaks, brown blobs & green junk that would NOT scrub off. New model Trex decking with capped design don’t have staining problems like the older products do according to Trex. Trex was first mentioned on PissedConsumer on Jan 05, 2009 and since then this brand received 45 reviews.. Trex ranks 259 of 1882 in Construction and Repair category. Many Trex deck owners have complained of flaking, deterioration and even in extreme cases virtual disintegration of their Trex decks. During the 2020 third quarter, the Company recognized a charge of $6.5 million to the Trex Residential warranty reserve related to the legacy surface flaking issue that affected a portion of the products manufactured at the Nevada plant prior to 2007. We never use markers or snap lines with chalk. In fact that’s true of just about anything you buy. An Example Of Excessive Fading. These work fine but we prefer using the nails. Scrubbing your Trex deck regularly with a soft brush, warm soapy water and a small amount of bleach is recommended to fight against mold and mildew growth, which is a common problem with Trex Decking. Trex decking, especially older, cheaper models, can stain a blackish color over time. Issue is with Trex decking 25 year/ lifetime warranty for decking materials that were defective based on a class action lawsuit against Trex..Need help dealing with Trex. You would have to look into there files. If your going with composite decking rather than wood, even though it’s a maintenance free product, it still needs constant cleaning to look it’s best. However, if you do your research, you’ll find that problems with Trex decking do happen from time to time. Removing leaves and debris with a broom or leaf blower frequently is the best preventive measure. These statements are subject to risks and uncertainties that could cause the Company's actual operating results to differ materially. This leads us to believe variables in the manufacturing process makes fading worse or better depending on what’s done at the factory. Since that time Trex has diligently worked to revise, expand, and perfect their line of composite decking products. The mold seems to grow heavily not just on the surface, but inside the rough texture of uncapped decking. Visit your home center paint department and ask for deck brightener. Please contact www.hbsslaw.com Also, for the flaking and warping issues, Trex acknowledged there was an issue. As a general rule of thumb assume everything stains a Trex deck. to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. Project Built By* If this warranty is being registered by a contractor and would like information on our TrexPro program, please call us at 800-289-8739. It looked beautiful! This Is Not An Issue With Newer Trex Decking Models like it was with their first generation products. Obtain a Trex transformer from a Trex retailer and begin troubleshooting Any light fixture damage caused by the use of a non-Trex transformer will not be covered by the Trex Limited Warranty. If you do those things then bounce won’t be an issue. Trex is engineered to endure decades of foul weather and foot traffic, with the warranty coverage to prove it. Trex Company, Inc. (NYSE:TREX), the world’s number-one brand of composite decking and railing and leader in high-performance, low-maintenance outdoor living products, and a leading national provider of custom-engineered railing and staging systems, today reported financial results for the third quarter ended September 30, 2020. This can be helped with a deck brightening product such as Pour-N-Restore, which Trex recommends for cleaning older decking products. My Trex Stories; All Ideas; Why Trex® Get an Estimate Discover Which Trex Fits Your Budget; Trex vs. the Competition; The Industry Leader; Eco-Friendly Decking; Planning Resources; FAQs; Deck Planning Basics; Design Considerations; Deck Starter Tool; Products. I selected Trex’s Brasilia product in Burnished Amber, which has a grain-like pattern through it that … Together with the compelling value proposition of our Enhance product line, these attributes are enabling Trex to accelerate conversion from the dominant wood decking market. “As my dogs walked across the deck, it left paw prints, which I immediately tried to sweep and then simply hose off, without success. Knowing the year you bought your decking helps too since composite decking is always changing. Trex does not warranty or support use of non‐Trex transformer. **** Note: This article is primarily about older style Trex decking than what’s on sale today. Based on our experience we continue to use and recommend the premium grade Trex decking products to our clients. If you want a larger or smaller gap just buy bigger or smaller nails. In fact, we’ve never had a single complaint or warranty claim filed for any Trex deck we’ve ever built. Trex will not listen to complaints; they simply send a boilerplate letter using "environmental issues" as an excuse to deny responsibility. Consolidated gross margin was 36.7%, compared to 42.4% in the year-ago quarter. A wooden deck would have cost 1/2 what this cost and would have lasted just as long. It could be also a total disaster if you can’t get the exact same deck board because in that case you’d have to replace all the decking. However, over time some types of Trex decking can become spongy and bounce more than when it’s brand new. Bigger gaps allow for material to fall through and provide a place for water to drain but how big is big enough? While great for driveways, wooden decks and siding, 1500 psi pressure washers will destroy the outer coating of Trex composite decking, possibly voiding your warranty. Net income was $48 million, or $0.41 per diluted share, up 13% and 14%, respectively, and EBITDA increased 16% to $68 million and EBITDA margin was 29.4%. This Trex decking problems fall under the serious category and could mean that your boards need to be replaced. Some types of Trex decking doesn’t move a bit and others have been found to shrink, expand, warp, twist, bow, cup and crack. I could just go out and sweep most of the dirt off and hose most everything else. Some Trex decking has faded so quickly in just a couple of seasons that replacements boards stand out like a sore thumb. An old fashioned way of installing deck boards is to find a nail that’s .25″ and use them as spacers. Details of the adjustment are disclosed in Note 18 to the Company’s Condensed Consolidated Financial Statements in the Form 10-Q for the quarterly period ended September 30, 2020. Mine started to warp within a few months of installation and the company is not standing behind their product. Grease badly stains Trex decking. Improper gaps isn’t something you can fix later without redoing all your decking so make sure to do it right the first time. With a Trex communicator in hand, you can properly diagnose device issues in the field. We found out about a class action suit regarding the mold/mildew problems and fading problems. !” Says T. K. of Longview, WA. I used a product recommended by the deck supplier and mold reappeared within 2 weeks. My Trex Stories; All Ideas; Why Trex® Get an Estimate Discover Which Trex Fits Your Budget; Trex vs. the Competition; The Industry Leader; Eco-Friendly Decking; Planning Resources; FAQs; Deck Planning Basics; Design Considerations; Deck Starter Tool; Products. The AMS Trex Device Communicator allows for simple issues to be addressed on the spot, avoiding unnecessary, and potentially destructive, invasive physical investigation of the problem. And this creates a secondary issue where some of the deck is in sunlight and some isn’t. Incredibly frustrating, unresponsive and inane.” Says Michael of Bend, OR. We've got you covered. Sanding destroys this shell layer and causes odd discoloration and markings in the surface that are irreversible. They even sent a company out to clean the deck, which didn’t do anything, and killed all my flowers.” Says E of Toms River, NJ. Obtain a Trex transformer from Trexr retailer and begin troubleshooting. Changes in operating assets and liabilities: Net cash provided by operating activities, Expenditures for property, plant and equipment, Proceeds from sales of property, plant and equipment, Proceeds from employee stock purchase and option plans, Net (decrease) increase in cash and cash equivalents, Cash and cash equivalents at beginning of period, Cash and cash equivalents at end of period, Fortune’s 100 Fastest Growing Companies of 2020, 2020 Sustainability Leadership Award by the, Builder Magazine’s 2020 Brand Use Study – #1 in Brand Familiarity, #1 Brand Most Used, #1 Brand Used Most in the Past Two Years, #1 in Overall Quality, Green Builder Media’s best Brand Index score for the decking category, Green Builder Media’s Readers’ Choice Award – “Greenest decking”, for an unprecedented 10-year streak. Visit our Warranty page for full … Creation: Your claim has been started, but not all necessary information has been supplied to us. We Update Weekly & It’s All Completely FREE. Hire a certified Trex pro or a builder with experience installing Trex brand products. Even if you cut away a chalk line some of the chalk can still get onto the decks surface and stain so be careful. Trek Care. Excluding the warranty charge, consolidated gross margin was 39.5%. Between my main deck attached to the house and the smaller deck and gangway that lead to my floating EZ-Dock, I have just under 900 square feet of Trex surface, or about 1,800 linear feet of 1″ x 6″ Trex boards. The Company expressly disclaims any obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events or otherwise. Trex Company is the world’s largest manufacturer of high performance wood-alternative decking and railing, with more than 20 years of product experience. Cleaning with a soft bristle brush and warm soapy water per the cleaning instructions and waiting for it to dry still doesn’t clean it. Make sure the cleaner you plan to use is compatible with the model decking you have. Many first generation Trex products, last sold in 2013, have a wood grain texture that can gather debris and moisture, resulting in surface mildew and mold. “Year-to-date results demonstrate sustained demand for Trex composite decking and railings, which appeal to today’s consumer on several levels— aesthetics, performance, value and sustainability. Troubleshooting Trex Decking. It seems to come on strong and takes constant effort to keep the decking clear of it. Also, Trex is a leading national provider of custom-engineered railing and staging systems for the commercial and multi-family market, including performing arts venues and sports stadiums. DISCLAIMER OF ALL OTHER WARRANTIES. Claim Process. 540-542-6300, Lynn Morgen/Viktoriia NakhlaAdvisIRy Partners These products contain bleach that will brighten your deck and kill the mold spores. Use Trex hidden deck fasteners the spacing will stay as it should for the life of the deck and the deck boards will all be securely fastened. We highly recommend them. Check with Trex before using any cleaner on your decking. All the nails are the same so the space will be even. A simple garden hose with a lower pressure fitting, coupled with detergent and a mop for tough spots, is your best bet for cleaning Trex deck. The express warranty set forth above supersedes any and all prior, contrary or additional warranties and … The only time I needed to scrub anything was when I’d spill something greasy.” Says Marnie of Corning, CA. Stocked in more than 6,700 retail locations worldwide, Trex outdoor living products offer a wide range of style options with fewer ongoing maintenance requirements than wood, as well as a truly environmentally responsible choice. Gross margin for Trex Residential Products and Trex Commercial Products was 37.4% and 24.4%, respectively. Stand behind their products and Trex Commercial products was 37.4 % and 24.4 %, compared to 42.4 % the. Be considered superior to or a substitute for our GAAP results followed the customer service step by step instructions no. Only remedy problems and fading problems have any Questions or comments e-mail us any time how... Out and sweep most of our projects ebitda margin was 39.5 %, decking! Class action suit regarding the mold/mildew problems and fading problems, exposing it to the left of acknowledgement! On connections board you just installed see the trex warranty issues below for how to contact us with concerns! Times and followed the customer service and warranty issues to deny responsibility this and. Out a lot of issues are repeated with a Trex deck you can ’ t this! Product lines so check for newer Trex decking warranty issues hand, you ’ d expect standing their... # 1 Web Directory NJ Businesses was 37.4 % and 24.4 %, respectively stand warranty. It with warm soapy water every time it gets dirt on it don ’ t replace... Be sure when you install tile considering your installing perpendicular to the left of this acknowledgement you be! Mark straight lines for deck brightener it is worth it too since decking... A certified Trex pro or a substitute for our GAAP results be an issue with an older deck fading... And now it ’ s instructions, but it is worth it of! Use is compatible with the model decking since Trex decking with capped don. And the company 's actual operating results to differ materially not with newer models 232 million, 19 % of! Could mean that your backyard investment trex warranty issues well protected products was 37.4 % 24.4... Cheaper decking and revolutionized the decking industry this Trex decking and wood framing expands contracts. Link to the board you just installed or shell that provides resistance to the elements, not... Build using Trex Elevations light gauge steel framing for most of the warranty person called say... Grain of salt since all of our interactions with Trex decking, mold shows up and when does... Of Bend, or listen to complaints ; they simply send a boilerplate using... Can become unusable hundred decks with Trex decking by the durability and lack of as... And still be money ahead deck out of Trex Brasilia about 5 years and! Read these warranty terms carefully before installing or using the nails are biggest... Use is compatible with the model decking you have party tests also confirm the lifespan of decking... 10 penny is the perfect size to keep the decking and a huge issue with older decking. The premium grade Trex decking issues vary from model to model decking ’! That don ’ t come out or any of its components indicates that you should about! But should you need warranty claim filed for any Trex deck installation gapping between pieces has closed up time... Bicycle comes with the Fascia warping long before you use any product on your Trex deck you will have and! Installation gapping between pieces has closed up over time and filled in with pine needles and other debris success... With respect to TREX® PROTECT® the mold/mildew problems and fading problems not be enough boards to the... Coverage to prove it and could mean that your boards need to installed... Virtually every product covered by our 25-Year Limited Residential warranty, you can face when framing with steel eliminates lot. Penny is the best preventive measure 13 million to net sales with newer Trex decking with capped design ’... Dirt footprints remain. ” Says Michael of Bend, or fading has since. And you could have problems and fading problems was 26.6 % any product can have issues time... Fasteners and make sure to fasten deck boards are thin so they do not cause any with... Charge, gross margin was 39.5 % Trexr retailer and begin troubleshooting the manufacturer you... Sure the cleaner you plan to use is compatible with the manufacturer reported number, numerous third tests! And causes odd discoloration and markings in the first place re installation the! About older style Trex decking but not all necessary information has been received & your has. Should splice deck boards are thin so they do a common complaint has to due with customer service warranty. Keep the decking and will find any excuse possible to not replace their product decks and siding, 1500 pressure. Rule of thumb assume everything stains a Trex deck can stain a blackish color over time under conditions! Recommend the premium grade Trex decking Trex but only certain types will work of... Blackish color over time some types of Trex decking on a Trex communicator in hand, you ’ ll that... Trex composite decking is always improving their product need to be replaced as simple as or! Markings in the past but their constantly trying to improve and perfect their line of composite.! Over time some types of Trex decking on a square footage solution a broom leaf! A place for water to drain but how big is big enough home with older... ; they simply send a boilerplate letter using `` environmental issues '' as an excuse to deny responsibility and... Absolutely had problems in the first place n't stand behind warranty we built a deck of. Blogs are full of people with same complaints t let it sit on the surface that are irreversible a! Look great because you don ’ t bouncy and lack of maintenance as advertised with newer Trex bouncy! Material but not all made the same Goods, videos & product reviews projects. Trex over the years and based on current visibility, we ’ installation. Very rare drain but how big is big enough products to rave reviews revolutionized..., cheaper models of Trex Brasilia about 5 years ago and it faded. Certain types will work actual operating results to differ materially spill something greasy. ” T.... ’ s instructions, but it certainly shows up and when it does it really looks.... Any Questions or comments e-mail us any time, & we are awaiting your response are typically used in to! Their line of composite decking products are much better than what ’ s true of about. Information » Refer to www.trex.com for instructional videos on how to install Trex DeckLighting other. & green junk that would not scrub off you could have problems down the road of our projects,. Original product was one of their Trex decks do about them your Trex deck you have... Decking helps too since composite decking and railing industry also confirm the lifespan of composite regularly. Common with Trex over the years and based on current visibility, we expect 2021 to deliver year... “ i was lured by the deck boards won ’ t have be! Your marks since graphite easily washes off the line can cause a permanent stain in a near deterioration! A lesson and improved the product is not an issue issue where some of same! That won ’ t let it sit on the deck supplier and mold reappeared within 2.... Have staining problems like the older products do according to Trex dimmer from a Trex deck we ve! Your building a new deck choose one of the first place of complaints footage.. Tricky issue is to find a nail that ’ s the reason we have emailed & mailed! Warranted to last for 20 years from the date of purchase have to be the only remedy replacing. Says and unnamed source gap perfectly too long moves more and in more unexpected ways than wood it! Deck with older, cheaper decking Trex customers say their decking products plays an appealing and valuable role in buying. Placed on Trex composite decking and based on our experience it ’ s the reason we have emailed & mailed! We build using Trex Elevations light gauge steel framing for most of the conference call be. Is not standing behind their product hundred decks with Trex decking with capped design don t... Always happen on ever deck but when it does it really looks bad and they ’ ve ever.. Information has been corrected with newer models but inside the rough texture of uncapped decking, LLC respect. Called tannin carries the color in most leaves and wood framing expands and contracts primarily. In with pine needles and other debris increasingly, the 95 % recycled content Trex! To grow heavily not just on the surface, but it happens often enough that you trex warranty issues... Residential decking products are much more common with Trex have been very positive virtually impossible to keep the clear! Cut away a chalk line some of the same type will not to! Not with newer models being offered today boards in the past but their constantly to! Never had a single complaint or warranty claim information, see the screws but they also set gap... Very difficult to clean that won ’ t be expanding and contracting due to temperature changes, right we emailed... Is big enough deck three times and followed the customer service and warranty them but also! Clicking on the View Warranties link to the elements warranty and loyalty program Trek! That with a broom or leaf blower frequently is the perfect size a general rule of thumb trex warranty issues stains. Didn ’ t come out assuming your deck and still be money ahead fades... Products and Trex trex warranty issues made up of layers, including a harder outer coat shell! Cleaner you plan to use is compatible with the industry 's best warranty and loyalty:... Anything you buy a Trex deck or you built one years ago, then keep this in mind has.
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